Automotive Assistant Service Manager

About the role

An Automotive Assistant Service Manager is needed now at Jim Hudson Buick GMC Cadillac. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Assistant Service Managers with a great attitude, people skills and work ethic.

Jim Hudson Automotive Group is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.

Responsibilities

• Schedule appointments with customers
• Greet customers and make them feel welcome!
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Requirements

• High school diploma or equivalent preferred
• Automotive Service Advisor and/or dealership experience preferred
• Valid in-state driver's license
• Professional personal appearance
• A 'People Person' with excellent communication skills
• All applicants must be authorized to work in the USA
• All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.

Benefits

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Top Performers can earn $100K+
• Signing Bonus
• Guaranteed pay while training
• Company provided training and education
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• 5 day work week
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Career advancement opportunities
• A positive and professional work environment