Automotive BDC Agent

Executive Auto Group has proudly served the community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create a premium guest experience at Executive Honda.

About the role

If you're ready to bring energy, hustle, and personality to a dealership that's built for success, consider joining us.

Benefits

• 5-Day Work Week
• Excellent compensation plans with bonuses/incentives ($50,000-$75,000 per year)
• Paid Time Off/Vacation
• Medical, Dental & Vision Insurance
• 401k Program
• Paid Life Insurance
• Professional/Respectful Work Environment
• Advancement Opportunities
• Ongoing Training & Development
• Employee vehicle purchase plans
• Discounts on products and services

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or are no-shows
• Utilize CRM tracking system daily
• Participate in team and process development sessions maintaining positive relationships with teammates, sales teams, and dealership management

Requirements

• Previous customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license