Automotive Commercial Sales Representative

The Commercial Sales Representative is responsible for growing the company's commercial business through the acquisition of new accounts and the expansion of existing customer relationships. This position focuses on developing partnerships with local businesses, fleet operators, government agencies, contractors, and other commercial customers that require tires, automotive service, maintenance, and repair solutions.

The Commercial Sales Representative serves as a trusted advisor to customers by understanding their operational needs and delivering solutions that improve vehicle uptime, reduce operating costs, and support business growth. Success in this role is driven by achieving sales goals, retaining and growing existing accounts, and consistently developing new business opportunities within the assigned market.

About the role

About Us

Monro, Inc. Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro Your Career is Here!

Job Info

• Job Identification: 9030
• Job Category: Commercial
• Job Schedule: Full time
• Location: 335A W Franklin Blvd, Gastonia, NC, 28052, US
• Brand: Tire Choice Auto Service Centers

Responsibilities

Essential Duties and Responsibilities

• Prospect and acquire new commercial accounts within the assigned territory.
• Identify opportunities with fleet customers, municipalities, contractors, delivery services, transportation companies, and other commercial businesses.
• Conduct regular sales calls, networking activities, and customer visits to generate new business.
• Develop and maintain a robust sales pipeline through consistent prospecting and follow-up.
• Present products, programs, and service offerings that address customer needs and create value.

Account Growth and Retention

• Develop strong relationships with existing commercial customers.
• Conduct regular account reviews to identify opportunities for growth and increased market share.
• Expand customer purchases through the promotion of tires, preventive maintenance programs, and automotive repair services.
• Ensure exceptional customer satisfaction through proactive communication and service follow-up.
• Address customer concerns and coordinate timely resolution with store operations teams.

Sales Planning and Execution

• Achieve established sales, gross profit, and account acquisition goals.
• Develop and execute territory growth plans aligned with company objectives.
• Monitor customer activity, market trends, and competitive developments.
• Maintain accurate customer records and sales activity documentation.
• Provide regular sales forecasts and business updates to leadership.

Operational Partnership

• Partner closely with Store Managers and service teams to ensure commercial customers receive outstanding service.
• Coordinate service needs and scheduling requirements for fleet and commercial accounts.
• Communicate customer expectations, opportunities, and feedback to operational leadership.
• Support initiatives that improve the commercial customer experience and drive long-term loyalty.

Requirements

Required

• High school diploma or equivalent.
• Minimum of three years of business-to-business sales, outside sales, or account management experience.
• Demonstrated success in developing new business and growing existing customer relationships.
• Strong communication, presentation, and negotiation skills.
• Valid driver's license and acceptable driving record.
• Ability to travel regularly throughout assigned territory.

Preferred

• Experience in the automotive, tire, fleet maintenance, distribution, or service industry.
• Knowledge of commercial tire programs, fleet operations, and preventive maintenance services.
• Associate's or Bachelor's degree in Business

Physical Requirements

• Frequent driving and travel within assigned territory.
• Ability to visit customer locations, fleet facilities, warehouses, and job sites.
• Ability to lift and carry materials up to 25 pounds on an occasional basis.
• Ability to work flexible hours as business needs require.