Automotive General Manager

About the role

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Protech Automotive Solutions has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but are not limited to, the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

The position is with Caliber Collision in Roswell, Georgia.

Responsibilities

• Perform all-purpose duties, which may include, but are not limited to, the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
• Reward, recognize, and retain talented teammates.
• Monitor current financial performance metrics and review previous month’s financial metrics to identify opportunities and trends.
• Ensure teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

Requirements

• 3+ years of Management Experience in the automotive industry or a mobile business.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must be 21 years of age or older.
• Must be able to pass all pre-employment screenings including background and MVR checks.
• Advanced understanding of Estimates.
• Must have prior experience with OEM.
• Advance understanding and knowledge of the repair process/procedures, scanning process.
• Be able to understand instructions – written and verbal.
• Can prioritize competing tasks and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Must be eligible to work in the U.S. with no restrictions.
• Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Benefits

• Benefits from Day 1.
• Industry Comparable Pay – Paid weekly.
• Paid Vacation & Holidays – Begin accruing day 1.
• Career Growth Opportunities – We promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE.