Automotive Sales Associate - GMC and Cadillac

About the role

Location: CMA's Colonial Auto Center

CMA's Colonial Auto Center is looking for an enthusiastic and driven Sales Associate to join the team. The Sales Associate will assist customers in finding the right vehicle to meet their needs, guide them through the sales process, and ensure an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, training and support are provided to help you succeed.

About Carter Myers Automotive (CMA)

Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. The dealerships represent many of the industry's most respected automotive brands, and the employee ownership culture reflects the company's belief that when associates have a stake in the business, everyone succeeds.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Learn customer needs and provide helpful information about vehicles and services.
• Coordinate test drives and explain features with clarity and patience.
• Work closely with teammates and management to ensure a smooth, positive customer experience.
• Stay up to date on inventory, pricing, and basic financing options (training provided).
• Use tools and systems to track interactions and follow up when needed.
• Maintain a clean, welcoming showroom environment.

Benefits

• Comprehensive training – No prior auto experience needed.
• Consistent support from management and peers.
• Stable hours and a reliable paycheck.
• Growth opportunities within the company.
• Positive team culture focused on customer care, ethics, and excellence.
• Employee Stock Ownership Plan (ESOP).
• Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program.
• 401k plan with company matching.
• Paid Time Off and Holiday pay.
• Associate discounts on vehicle purchases, parts, and service.
• Paid maternity leave after one year of employment.
• Closed on Sunday.

Requirements

• At least one year of experience working in a customer-facing role.
• Friendly, patient, and customer-focused mindset.
• Excellent communication and interpersonal skills.
• Willingness to learn and grow professionally.
• Basic computer literacy.
• Must have a valid driver’s license.
• Employment offers are contingent upon the successful completion of a drug screening and background check.