Automotive Sales Consultant

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

About the role

Sales Representatives are responsible for selling automobiles by understanding and demonstrating their characteristics, capabilities, and features; developing and qualifying buyers; and closing sales.

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55+retail franchises, 7collision centers and 60+ Michigan locations. The group employs 3,000+ individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

Responsibilities

• Greet customers on the sales floor and determine the make, type, and quality of vehicle desired.
• Explain vehicle features and demonstrate vehicle operation in the showroom or on the road.
• Suggest optional equipment for customers to purchase.
• Research availability of models and optional equipment.
• Consult with the Sales Manager when necessary; never allow a customer to leave without first consulting with a Sales Manager.
• Work with the Sales Manager to compute and quote the sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of the vehicle on credit.
• Prepare all related paperwork and applications (e.g., sales slip, credit application, etc.).
• Deliver new vehicles to customers. This process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and lays the foundation for customer loyalty.
• Maintain a prospect development system.
• Remain knowledgeable about new products, features, accessories, etc.
• Attend sales meetings and training sessions (at various locations) as scheduled.
• Adhere to Company policies and procedures.
• Meet, or exceed, written forecast and projected sales numbers.

Requirements

Skills & Qualifications:

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Education and Experience:

• High School Diploma or GED.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Physical Requirements:

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
• Regularly required to stand, talk, and hear.
• Frequently required to walk and sit.
• Potentially exposed to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

Benefits

The Perks:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program,Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay