Automotive Service Advisor

At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

About the role

Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.

All major Holidays & Birthday off.

Advanced Leadership Training Programs: build the skills to grow your career.

Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!

Internal recognition programs that support an engaged workplace.

401(K) with company match.

Paid ASE testing and certifications.

Compensation:

• Saturday & Sunday weekend premium pay $2.50 per hour
• Base pay up to $17.75/hr

The pay listed for this position may vary based on experience. Compensation decisions consider training and experience, work location, required travel, and market conditions.

Responsibilities

• Perform automotive services in a timely and efficient manner while providing quality customer service.
• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates.
• Use computers and VAST system to set up work orders, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Interpret vehicle inspection results and make appropriate service recommendations to customers.

Requirements

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience preferred.
• Prior retail experience preferred.