Automotive Service Advisor

About the role

Auto House of Luxury is seeking an experienced Automotive Service Advisor in Plantsville, CT, with 3–5 years of service advisor experience and an automotive background. We move fast — and so should you.

• Location: Plantsville, CT
• Schedule: Monday–Friday, 9:00 AM–5:30 PM
• Pay Rate: $20–$25/hour plus commission
• Pay Type: Hourly plus commission
• Earning Potential: $75,000–$100,000 annually
• This position pays $20–$25/hour plus commission, with stated annual earning potential of $75,000–$100,000.
• The shop services all makes and models and handles approximately 12–15 vehicles per day.
• This Monday–Friday opportunity also offers medical benefits, uniforms, PTO, sick time, and paid holidays.

Responsibilities

• Communicate with customers through inbound and outbound phone calls, text, and email
• Provide professional customer service throughout the service process
• Present service opportunities and effectively upsell appropriate automotive services
• Order parts as needed to support shop workflow
• Support customer communication using Autofunds
• Work within the shop’s Mitchell 1 Manager SE workflow
• Support a shop servicing approximately 12–15 vehicles per day across all makes and models

Requirements

• 3–5 years of Automotive Service Advisor experience
• Automotive industry background required
• Strong customer communication skills across phone, text, and email
• Ability to identify and present service opportunities and effectively upsell
• Experience supporting parts ordering and service workflow
• Ability to work Monday–Friday from 9:00 AM–5:30 PM
• Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law.
• Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law.
• Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

Benefits

• Compensation & Benefits:
  • $20–$25/hour plus commission
  • Stated annual earning potential of $75,000–$100,000
  • Higher earnings may be possible based on strong upselling performance
  • Medical benefits
  • Uniforms
  • Paid time off (PTO)
  • Sick time
  • Paid holidays
  • Exact commission formula and structure require confirmation
  • Earning potential is estimated and not guaranteed
• Why Work Here?
  • Monday–Friday daytime schedule
  • Hourly pay plus commission with increased earning opportunity through upselling
  • Medical benefits, PTO, sick time, and paid holidays
  • Uniforms provided
  • Opportunity to work with a broad range of makes and models
  • Shop volume of approximately 12–15 vehicles per day
  • Established shop systems including Mitchell 1 Manager SE and Autofunds