Automotive Service Advisor/Writer

Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join the team at Volvo Lancaster. Faulkner offers a place to establish a career and grow within the organization. Automotive experience is a plus but not required; training is provided to all employees with continued growth opportunities for those demonstrating excellent talent, energy, and ambition.

About the role

As a Service Advisor, you are the first point of contact for all customers bringing their vehicle in for service. Your role includes greeting customers and guiding them smoothly and professionally through the repair process. This begins with performing a walk-around of the vehicle, gathering vehicle information, and listening to the customer explain any issues to better understand the problem.

Requirements

• Valid driver's license
• Vehicle repair or service experience preferred
• Customer service experience preferred

Benefits

• Top-tier benefits including Medical, Dental, and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with a large network: 30 dealership locations and 23 franchises. It is one of the largest family-run dealer groups in the country.