Experienced Retail Automotive Service Manager

About the role

Join our team. As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything—tires, brakes, oil—so the opportunities to grow and develop expertise with Midas are endless.

Midas is looking for a top-performing manager with experience to lead the team. Salary plus an uncapped bonus. There is great income potential for a true sales leader who is there to say YES, drive the business, take care of customers, and help the technicians have success. Immediate opening for the right person.

Location: Merrillville, Indiana.

Responsibilities

• Deliver exceptional customer service while listening to and consulting with customers.
• Follow up with customers about services requested, estimated completion times, and other details.
• Oversee complete vehicle inspections and make comprehensive recommendations, build computerized repair orders, and source parts.
• Deliver and discuss pricing estimates with customers, as well as promote shop service specials.
• Lead, manage, and train the team while keeping in tune with the company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain the overall cleanliness and organization of the facility.
• Other duties as assigned.

Requirements

• A minimum of 5 years of retail store manager experience.
• Automotive service writing experience.
• Excellent customer service disposition.
• Great communication skills.
• Ability to lead and motivate teammates.
• Team-building skills.
• Ability to follow directions and process.
• Ability to use computers and software.
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
• Valid driver's license.

Benefits

• Health insurance.
• Paid time off.
• Training and development.
• Vision insurance.
• 401(k).
• 401(k) matching.
• Bonus based on performance.
• Competitive salary.
• Dental insurance.
• Employee discounts.
• Salary plus bonuses: $65-$100K+ plus annually.
• Performance-based pay.
• Salary plus bonus.
• Bi-weekly pay.
• Health insurance, vision, and dental.
• Paid time off (holiday and vacation).
• Paid training.
• 5 day work week.
• 401(k).
• Professional development reimbursement.
• Product and service discounts.
• Compensation: $60,000.00 - $130,000.00 per year.