Senior Service Advisor

About the role

Senior Service Advisor

Salary Range $55,000-$90,000 per year Senior Service Advisor $1000 a Week Guaranteed for the First 90 Days! (Plus Commission & Bonuses)

Virginia Tire & Auto | Northern Virginia

Minimum $1000 a week guaranteed for your first 90 days If you're an experienced automotive sales professional who loves solving problems, leading a team, and building customer trust, Virginia Tire & Auto is where you can turn your passion into a high-paying, stable, and rewarding career.

We're not just fixing cars we're taking the stress out of car care for our customers and our employees.

Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career.

Mission matters here. At Virginia Tire & auto our mission is to take the stress out of car care. We do that by taking the stress out of our employees lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscious. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive and forward-thinking.

Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees.

Virginia Tire & Auto promotes a smoke-free, drug-free environment.

Responsibilities

• Be an expert on Virginia Tire & Auto sales procedures and initiatives: Warm Welcome, Fond Farewells, Phone Process, etc.
• Have advanced knowledge of vehicle systems and be an expert on the VTA Tire Collection, tires&, the VTA Credit Card and all other products and services offered and be comfortable selling them to customers.
• Document, verbally communicate and sell the recommendations provided by the Production team, specifically complex recommendations that require in-depth vehicle knowledge.
• Write estimates and order parts for services as needed.
• Be able to create and bill out all sales orders.
• Work towards achieving any company-set goals or objectives, including individual sales goals.
• Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
• Build relationships with customers by communicating the status of their vehicle, promise time and provide a best-in-class customer experience.
• Be the point person for communications to and from your team.
• Help develop knowledge of Service Advisors by assisting them with selling more complex recommendations as needed.

Requirements

• Sales experience in the automotive industry.
• Understanding of complex vehicle systems and how to properly diagnosis vehicles and the proper repairs needed.
• A professional personal appearance.
• Ability to become well-versed in a point of sale system and be able to troubleshoot common items.
• Have and maintain a valid driver's license.

Benefits

We provide our employees:

• Guaranteed $20 hour plus commission
• Minimum $1,000 a week guaranteed for your first 90 days
• Low-Cost Health Insurance
• Industry best paid vacation and holidays
• Tire and auto repair discounts
• Gym Membership Reimbursement
• Affordable dental and vision insurance
• Life & short-term disability insurance
• 401(k) with company match
• Energy filled, busy shops
• Predictable Schedules
• A clean, professional work environment with a team that wants to see you succeed
• A company culture designed to support your career growth