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HCLTech
HCLTech

Automotive Manager

Salary

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Job status
Permanent
Location
HCLTech
Michigan, MI
Workplace
On site
Job description

Strategic Role: Lead transformation of automotive support processes to enhance customer satisfaction and position the service as a market leader. Identify and implement industry best practices to improve and modernize technical support systems.

Delivery & Operations: Oversee support hotline and field service projects, ensuring timely and effective solutions to dealership issues. Drive process improvements and manage overall operations, focusing on quality, strategy, and transformation.

Qualifications: Requires a degree in Engineering or Science with 18+ years managing automotive product support. Strong leadership and people management skills with proven experience in client management, process methodology, and technical assistance centers.

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Join a dynamic team as an Automotive Manager, where you'll drive transformation in automotive support processes. Lead the way in technical support modernization and strategic operations management. With 18+ years of experience, bring your leadership and innovation to shape industry-leading solutions. Benefits include medical, vision, 401(k) retirement plans, and more. Be part of a company that values diversity and equality! ?✨

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