Automotive Service BDC
$18
The Automotive Service BDC Representative plays a crucial role in our service department by managing inbound/outbound service calls, scheduling appointments, and ensuring an outstanding guest experience that maximizes shop efficiency and customer retention. This role involves handling calls, setting up service appointments, managing customer needs like transport, and coordinating with service advisors to optimize workflow. Candidates should have excellent phone skills, CRM proficiency, and a proactive attitude towards service opportunities. Preferred candidates will also have dealership experience and bilingual skills in English and Spanish.
Join us as an Automotive Service BDC Representative and be the first point of contact for our customers, ensuring a seamless service experience. ? You'll not only handle calls but also take charge of scheduling and customer interaction, supporting the efficiency of our service department. With a competitive hourly wage starting at $18.00 and no cap on performance incentives, this is a fantastic opportunity to excel in the automotive industry! ??
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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