Automotive Assistant & Service Managers

About the role

Mavis Tires & Brakes at Discount Prices is looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of its automotive service and retail tire sales centers in the Hammond, LA area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. To ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Open interviews are available 7 days a week. Walk in during store hours for an immediate interview. For additional questions, call the Recruitment department toll-free at 844-375-3995.

Responsibilities

• Support the Store Manager in ensuring each retail location operates efficiently, safely and effectively.
• Enforce established policies, procedures and standards.
• Schedule mechanics' and technicians' work and manage outside orders.
• Ensure the quality and timely completion of jobs, meet customer expectations, and ensure team-member safety.
• Assist customers with tire selections and recommend necessary under-car repair services.
• Direct the workflow of Mechanics, Alignment Technicians and Tire Technicians, and stage vehicle repair and maintenance work.
• Communicate directly with customers, assess their needs, provide information about requested and/or necessary automotive repairs and maintenance, ensure customer satisfaction with the in-store experience, and strive to meet customer expectations.

Requirements

Mavis recruits team members who share its commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must:

• Be at least 18 years of age.
• Be legally authorized to work in the United States.
• Have one of the following: 1 year of experience and/or training in automotive parts and/or tire sales; 1 year of experience and/or training in automotive repairs/maintenance; or any combination of education, training, and experience that demonstrates the ability to perform the duties and responsibilities of the position.

Benefits

Mavis provides team members with competitive weekly pay, including weekly incentive compensation, a good working environment, and an excellent combination of additional benefits, including:

• Health, dental and vision insurance.
• A 401(k) retirement savings plan with employer match.
• Paid vacations, paid time off and paid holidays.
• Life insurance.
• On-the-job training.
• Opportunities for career growth and advancement.

Company description

Mavis is a national leader in tire and automotive services, with a family of brands that includes Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries to suspensions, exhaust work, and state inspections, Mavis delivers these services with the same honest, community-first service it has been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value. Mavis is always looking for Team Members to share its commitment to being the most dependable partner for all car owners.

Mavis is a national leader in tire and automotive services, with a family of brands that includes Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries to suspensions, exhaust work, and state inspections, Mavis delivers these services with the same honest, community-first service it has been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value. Mavis is always looking for Team Members to share its commitment to being the most dependable partner for all car owners.