Automotive F&I Manager
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Job Description
About the role
We don't just offer jobs; we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.
At Lithia & Driveway, you'll find:
- Opportunities for advancement across a national network
- Leadership development and training through our internal learning programs
- A high-performance culture that recognizes and rewards results
- The ability to influence store success and shape your team
At Lithia & Driveway (NYSE: LAD), our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
Responsibilities
- Greet customers in a friendly and professional manner.
- Help customers choose protection packages for their vehicle by presenting all products and their benefits.
- Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available for our customers.
- Submit deals to bank electronically using appropriate dealer system.
- Enter transactions into ADP and bank approval systems.
- Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
- Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
- Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
- Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
- Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
- Assist Sales Team with customer engagement in the sales department during peak traffic times.
- Obtain all appropriate licensing within 90 days from date of hire.
- The F&I Manager will report to the General Sales Manager.
Requirements
- 2 or more years of dealership F&I Manager experience
- Acceptable driving record and a valid driver's license in your state of residence.
- High School graduate or equivalent, 18 years or older required.
- We are a drug-free workplace.
- Reasonable accommodations may be made to enable individuals to perform the essential functions.
Benefits
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
Lithia
The F&I Manager helps customers choose vehicle protection packages, arranges financing, and processes transaction paperwork.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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