Automotive F&I Manager

Nourse Chillicothe Automall is seeking a qualified Automotive Finance and Insurance (F&I) Manager. The Finance Manager will help our customers and sales department arrange the financing of purchases and also present them with additional products that enhance their vehicle and ownership experience.

The Finance Manager will ensure all deals are fully compliant with local, state and federal guidelines. In addition, the manager will prepare paperwork, contracts, and deliver deals. Following deal delivery, the manager will mail all deal packages with complete and proper documentation to lenders or follow any other process that may be in place in their respective department.

About the role

Nourse Chillicothe Automall is a family-owned auto dealership with over 35-years of experience in automotive sales, service and customer satisfaction in the area. Located conveniently in Chillicothe, Ohio, Nourse Chillicothe Automall is a short drive from Grove City, Circleville, Washington Court House, Jackson, and Portsmouth.

Responsibilities

• Verifies automobile purchase information by reviewing sales contact data; conferring with sales department and making adjustments as needed
• Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents
• Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customers; ensuring an understanding of content of all that is presented.
• Maintains dealership reputation by building and maintaining customer rapport, answering questions, providing information, resolving discrepancies and dissatisfaction, and maintaining an outstanding Customer Service Index (CSI).
• Complying with local, state, and federal regulations and helping others comply
• Maintains customer confidence and organization stability by maintaining all data confidentially and helping others comply.
• Other duties as assigned

Requirements

• Valid Drivers License
• Clean, insurable driving record
• High School degree; College degree preferred
• 2 years of previous experience in a challenging dealership Finance role with a proven track record of success.
• Knowledge of dealership finance and insurance procedures
• Vinsolutions/Dealertrack/Darwin system experience preferred
• Excellent verbal/written communication skills along with strong presentation skills
• Above average work ethic and drive with the ability to work independently
• Professional personal appearance
• Basic Microsoft Office knowledge; Computer software and internet proficiency
• Ability to work a 5-day workweek including Saturdays

Benefits

• Extremely competitive compensation plan
• Medical, Vision, and Dental Insurance
• HSA and FSA Plans
• Long-Term Disability, AD&D, and Life Insurance
• PTO after 1-year
• 401K Plan
• Professional working conditions