Automotive General Sales Manager
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Job Description
About the role
As a Top 150 Dealer Group, Fox Motors is dedicated to bringing both its employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life, and the primary focus as a Fox Family is finding ways to give back to employees, community, and customers as a team. Fox Motors has a passion to see its team develop and grow with Fox University, which provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors.
As Automotive General Sales Manager, you lead customer retention and profitability across new- and used-vehicle operations. This role exists to deliver consistent sales performance while aligning people, process, and inventory decisions to dealership financial targets.
Your day as Automotive General Sales Manager starts by scanning prior-day results and current trend lines, then moving into brief touchpoints with the new and used leadership teams to confirm priorities and remove blockers. You'll spend focused time balancing inventory mix and turn, checking that pricing and merchandising presentation support the month's targets. Midday often includes reviewing deal flow and exception items, validating that documentation and approvals are clean before posting, and pressure-testing assumptions behind the forecast. You'll also carve out time to look outward—monitoring local market activity and adjusting promotional timing to stay competitive. Late afternoon is typically reserved for coaching conversations and structured training moments, plus stepping in on escalated customer situations to reach a timely, professional resolution. You close out by aligning next-day actions to break-even awareness and department performance.
Responsibilities
- Hire, train, coach, and monitor new- and used-vehicle department managers.
- Build annual and monthly forecasts for unit sales, gross, expenses, and operating profit.
- Set objectives with sales managers and ensure adherence to dealership policies, procedures, and sales systems.
- Partner with the dealer/general manager on days supply; acquire and order inventory accordingly.
- Establish merchandising/display standards and overage-disposal procedures; manage demonstrator issuance and records.
- Review productivity, commission sheets, forecasts, and deal posting; audit trade appraisals and used-vehicle reconditioning as needed.
- Analyze market conditions and recommend advertising, promotions, staffing, lease offers, and compensation plans.
Requirements
- 24 years related experience/training (or equivalent education/experience).
- Work in Ann Arbor.
Benefits
- Medical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA); Paid Time Off (PTO); and Employee Discounts.
Fox Motors
Lead customer retention and profitability across new- and used-vehicle operations at Fox Motors in Ann Arbor.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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