Automotive Key Sales Specialist

About the role

Are you energized by meeting new people, starting conversations, and helping customers find the right solution?

As an Automotive Key Sales Specialist, you will be the face of Hillman's automotive key program, engaging customers directly at retail locations, dealerships, and community events. Operating from a fully equipped mobile sales van, you will bring automotive key replacement and programming services directly to customers.

This is a highly interactive, customer-facing sales role where success comes from your ability to connect with people, uncover their needs, demonstrate value, and confidently earn their business. Working alongside our Mobile Locksmith Technician team, you will use consultative selling techniques to educate customers, overcome objections, and turn conversations into sales opportunities.

If you enjoy approaching customers, creating excitement, building relationships, and helping customers confidently say "yes," this is the role for you. You'll play a key role in driving sales growth while delivering an exceptional customer experience.

At Hillman, you'll have the opportunity to be part of an exciting and growing business that combines technology, retail, and customer service. Our Automotive Mobile Sales Representatives are at the forefront of our innovative mobile services program, bringing automotive key solutions directly to customers where they shop and work.

This is more than a sales role. It's an opportunity to be part of an innovative mobile business, build meaningful customer relationships, and directly impact business growth. If you are outgoing, competitive, and passionate about helping customers while closing sales, we want to hear from you.

Responsibilities

• Proactively approach customers and initiate conversations in high-traffic retail parking lots and stores.
• Create a welcoming, energetic, and engaging customer experience that builds confidence and trust.
• Use consultative selling techniques to understand customer needs and recommend the right automotive key solutions.
• Demonstrate automotive key replacement and programming services, explaining benefits and value in a clear and compelling way.
• Overcome objections and help customers make informed purchasing decisions.
• Consistently work to convert customer interest into completed sales.
• Partner with the Mobile Locksmith Technician to serve customers and support mobile sales operations.
• Develop and maintain relationships with retail partners, dealership personnel, and prospective customers.
• Manage daily sales activities, customer follow-up, and lead generation opportunities.
• Assist in maintaining inventory, merchandising displays, and the professional appearance of the mobile van.
• Identify opportunities to grow sales, improve customer experiences, and expand market presence.
• Serve as a brand ambassador for Hillman by delivering exceptional service and professionalism every day. The role involves direct customer engagement, recommending solutions that meet customer needs, and helping drive sales performance.

Requirements

• You genuinely enjoy talking to people and can comfortably strike up conversations with strangers.
• You are persuasive, confident, and enthusiastic without being pushy.
• You know how to ask questions, listen, and guide customers toward a decision.
• You thrive in a fast-paced environment where every interaction is an opportunity to make a sale.
• You are resilient and motivated by achieving goals and exceeding expectations.
• You bring positive energy and excitement to every customer interaction.
• You are self-motivated and comfortable working independently while remaining focused on results.
• High school diploma or GED required; some college preferred.
• 2+ years of experience in retail sales, direct sales, customer-facing sales, hospitality, or related fields.
• Proven ability to build relationships and influence customer purchasing decisions.
• Excellent communication and interpersonal skills.
• Valid driver's license and a satisfactory driving record.
• Experience in automotive, locksmith, retail, wireless, home improvement, or service sales is a plus. Experience in direct sales and strong communication and relationship-building skills are identified qualifications for the role.

Benefits

• This position pays $25/ hour plus 5% commission on sales and includes a company van and fuel card for business use.
• Typical hours are 9:00 AM–5:00 PM, Thursday–Monday or Friday–Tuesday, with weekends required. Schedule and hours may vary based on business needs.
• Travel to one store per day within a 50-mile radius is required.