Automotive Parts Advisor / Parts Counter Person

About the role

McLaren Boston is looking for an experienced Automotive Parts Advisor / Parts Counter Person to join their award-winning team.

We are part of the Village Automotive Group. Village Automotive Group consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Aston Martin, Lamborghini, Maserati, Honda, GMC and CDJR. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.

Job Type: Full Time

Responsibilities

• Assist all customers (retail, wholesale and internal) in selecting required parts
• Inform customers of companion part requirements and specials
• Manage phone calls, provide price quotes and necessary information
• Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
• Notify customers when ordered parts have arrived and when they will be delivered
• Responsible for payment transactions and record keeping for all repair orders, invoices, insurance estimates, and special-order parts
• Replenish assigned inventory daily and set up orders for daily shipment, delivery, or pick-up
• Follow up on back-ordered parts
• Locate out-of-stock parts from outside source and submits an emergency order, if necessary
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Participate in training programs to keep current on new products and product updates
• Assist in parts delivery as needed

Requirements

• 1+ year parts experience in a dealership environment
• 21+ years old
• Valid driver's license with good driving record
• Basic catalog and phone skills
• Excellent communication skills between customers, dispatch, and employees
• Ability to lift 50 lbs
• Ability to repeatedly bend or stoop to floor-level shelves and be able to reach upper shelves with the use of a ladder when necessary

Benefits

• Competitive Compensation
• Health & Dental Insurance 50% company paid, no deductible option available
• Vision Insurance
• 401(k) Plan with Generous Company Match
• Paid Time Off / Vacation Time
• Life and Disability Insurance
• Flexible Spending Account
• Employee Purchase Program / Discount
• Wellness Programs
• Company-Paid Outings
• Weekly pay
• Employee Referral Bonus
• Work-Life Balance
• Small Business / Family Oriented Culture
• Large Loyal Customer Base