Automotive Sales & Leasing Consultant

About the role

Now hiring: Automotive Sales and Leasing Associate at Luther Burnsville Volkswagen in Burnsville, Minnesota.

Are you a customer-focused individual looking for a rewarding career in a fun and positive environment? Luther Burnsville Volkswagen is seeking a motivated Automotive Sales and Leasing Associate to join its close-knit team. This is an opportunity for people with a background in customer service or sales to take their career to the next level, or for an experienced consultant to join a smaller staff and quickly build a customer base.

As part of the sales team, you will guide customers through their vehicle purchasing journey. You will represent an award-winning lineup of Volkswagen vehicles, including popular SUVs, innovative EVs, and sporty hatchbacks, known for their technology, safety, and value. In addition to new Volkswagen inventory, you will also sell a wide variety of pre-owned vehicles.

Luther Burnsville Volkswagen is part of the Luther Automotive dealership group, a family-owned group in the Midwest. This affiliation provides marketing support, brand recognition, and customer benefits through the “Luther Advantage” program. The program includes car wash and fuel discounts, extended warranties on pre-owned vehicles, and an exchange and return policy.

Compensation: $39-$150k/year (commission-based).

Responsibilities

• Greet customers contacting the dealership by phone, in person, and online.
• Build and maintain lasting relationships with customers.
• Proactively follow up with potential customers and respond to inquiries in a timely and professional manner, with the goal of setting the next appointment.
• Engage with customers through text, phone, email, in-person conversations, and personalized video messages.
• Conduct high-quality, professional demonstrations of new and used vehicles.
• Prepare and present sales quotes and trade-in evaluations.
• Overcome objections and find effective solutions to finalize sales.
• Inform customers about and endorse optional vehicle protection packages.
• Manage the vehicle delivery process, including providing a thorough vehicle tutorial and assisting with enrollment in connected car services.
• Participate in professional networking events to build your client base.
• Ensure customer complaints are addressed promptly and effectively.
• Generate customer referrals and encourage positive online reviews.
• Perform other duties as assigned.

Requirements

• An energetic and self-motivated attitude.
• Previous experience in sales or customer service.
• General knowledge of basic computer systems and uses, including email, internet, file saving, and printing.
• Availability to work a minimum of two evenings per week (until 8:00 PM) and on Saturdays. The dealership is closed on Sundays. Customer demands may require efforts outside your scheduled hours.
• Exceptional interpersonal and communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• A professional and well-groomed personal appearance.
• Willingness to undergo a pre-employment background check and a review of your driving record.
• Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, a review of motor vehicle records, and verification of your social security number.

Benefits

• Competitive base pay with high-end commission earning potential of $125,000+.
• Comprehensive Medical, Dental, and Vision insurance.
• Short-Term and Long-Term Disability coverage.
• A 401(k) plan with a company match.
• Health Savings Account (HSA) and Flexible Spending options.
• Life Insurance.
• Paid vacation time.
• Generous employee discounts on vehicle pricing.
• Opportunities for professional growth and advancement.
• Paid training to ensure your success.