Automotive Service Advisor

At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

About the role

The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates.
• Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Requirements

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Benefits

• Associates hired into a full-time role will become eligible for Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. effective their 91st day of full-time employment.
• All major Holidays & Birthday off.
• Advanced Leadership Training Programs.
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more.
• Internal recognition programs.
• 401(K) with company match.
• Paid ASE testing and certifications.
• Saturday & Sunday weekend premium pay $2.50 per hour.
• Base pay up to $17.75/hr.

The pay listed for this position may vary based on experience. Compensation decisions consider the minimum requirements, work location, travel, and external market conditions. Salary estimates on other online job boards may not be accurate.