Automotive Service Receptionist / Cashier

About the role

Join our team at Glendale Chrysler Jeep Dodge Ram! Glendale Chrysler Jeep Dodge Ram is looking for a dependable and enthusiastic Automotive Service Receptionist / Cashier to join its Service Administrative Team. The role is more than a traditional cashier position: you’ll help the service department run smoothly by assisting customers, processing payments, coordinating appointments, and providing administrative support.

No automotive dealership experience? No problem. Candidates with excellent customer service skills who enjoy working with people and are comfortable using computers are encouraged to apply.

This full-time position offers a rotating 4-day work week, allowing you to work 40 hours in four 10-hour shifts. The position is 40 hours per week. Shift hours are 7:00 AM 6:00 PM, including a one-hour lunch. Some Saturdays are required.

At Glendale Chrysler Jeep Dodge Ram, employees are described as the foundation of the dealership’s success. It is a family-owned dealership committed to teamwork, employee appreciation, and creating opportunities for team members to grow.

If you’re looking for a full-time opportunity where you can put your customer service skills to work, enjoy a rotating four-day schedule, and become part of a supportive team, the dealership would love to hear from you. Applicants already working at another dealership can apply with confidence; their current employer will not be notified by the dealership.

Responsibilities

• Welcome and assist service customers, answer questions, and ensure a friendly, professional experience.
• Accurately process cash, check, and credit card transactions, issue receipts, and provide approved refunds.
• Finalize and close repair orders, verify customer signatures, and maintain accurate records.
• Answer and direct incoming calls, schedule service appointments, and assist customers with inquiries.
• Respond to customer emails, text messages, and online chats promptly and professionally.
• Balance payments and prepare accurate end-of-day deposits.
• Work closely with Service Advisors, managers, and other team members to keep daily operations running smoothly.
• Scan and organize documents, maintain records, and assist with general receptionist and administrative responsibilities.

Requirements

• Friendly, positive attitude and excellent customer service skills.
• Strong communication and organizational abilities.
• Basic computer and office equipment skills.
• Ability to multitask and remain organized in a busy environment.
• Strong attention to detail, especially when processing payments.
• Dependable, professional, and team-oriented approach.
• Valid driver's license.
• Ability to complete required pre-employment background screening and drug testing.
• Experience in customer service, retail, banking, hospitality, reception, or office administration is a plus.
• Previous automotive dealership experience is helpful but not required.

Benefits

• Competitive hourly pay.
• Medical, dental, and vision insurance.
• Employee discounts on vehicle purchases.
• Discounts on automotive parts and service.
• Opportunities for career advancement.
• Training and professional development.
• A supportive, team-oriented environment.
• Rotating four-day workweek.