Automotive Service Writer / Assistant Manager

About the role

Assistant manager/Service Writer for a fleet auto repair shop.

Are you an organized and detail-oriented professional with an enjoyment for the automotive industry? Our busy and growing auto repair shop, specializing in fleet services, is looking for a skilled assistant manager office administrator to join our team. If you have a strong administrative background and thrive in a fast-paced environment, we want to hear from you!

Welcome to our auto repair shop in Santa Fe Springs, CA! We're a family-owned and rapidly expanding business that has built a strong reputation specializing in fleet maintenance and repair. This means we're trusted partners for businesses keeping their vehicles on the road, from small local companies to large corporate fleets.

Our commitment to quality service and efficient solutions sets us apart. We pride ourselves on a supportive, dynamic work environment where innovation and teamwork are highly valued. As we continue to experience significant growth and expand our operations, we're looking for dedicated individuals who want to be part of our journey. Join us and discover a place where your skills contribute directly to our success, and where you can grow with a company that cares!

Welcome to our auto repair shop in Santa Fe Springs, CA! We're a family-owned and rapidly expanding business that has built a strong reputation specializing in fleet maintenance and repair. This means we're trusted partners for businesses keeping their vehicles on the road, from small local companies to large corporate fleets.

Our commitment to quality service and efficient solutions sets us apart. We pride ourselves on a supportive, dynamic work environment where innovation and teamwork are highly valued. As we continue to experience significant growth and expand our operations, we're looking for dedicated individuals who want to be part of our journey. Join us and discover a place where your skills contribute directly to our success, and where you can grow with a company that cares!

Responsibilities

• Manage daily office operations, including scheduling, customer communication, and record-keeping.
• Handle invoicing and payment processing, ensuring accuracy and timeliness.
• Utilize and maintain our shop management system (e.g., Mitchell1 or similar) for service orders and invoicing.
• Navigate various fleet management and invoicing platforms or be willing to learn quickly (e.g., Fleetio, Wheelz, Holman, Wex, Element, etc.) to process orders and reconcile accounts.
• Communicate effectively with fleet managers and drivers to ensure smooth service delivery.
• Assist with inventory management and ordering of office supplies.

Requirements

• Full-time availability is required.
• Proficient computer skills are essential.
• Bilingual in English and Spanish is strongly preferred.
• Proven experience in an office or clerical role within the automotive repair industry is a must.
• Familiarity with Mitchell1 Shop Management System or other auto repair invoicing software, or willingness to learn quickly.
• Knowledge of parts ordering and return processes with auto parts suppliers is preferred.
• Basic accounts payable and accounts receivable experience is preferred.
• Strong organizational skills and attention to detail.

Benefits

• Competitive bi-weekly pay of $2400 - $3000, depending on experience.
• A dynamic and supportive work environment focused on fleet services.
• Opportunity to be a key part of a growing business.