Automotive Service Writer/Manager

At Midas we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair utilizing expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations
• Build computerized repair orders and source parts
• Deliver and discuss pricing estimates with customers
• Promote shop service specials
• Lead, manage, and train team while adhering to company vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repair of domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Maintain overall cleanliness and organization of the facility
• Other duties as assigned

Requirements

• Minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Benefits

• Health insurance
• Paid time off
• 401(k)
• Bonus based on performance