Business Development Representative (Automotive Service)
Expected salary range
usd19 / h
Location
Workplace
Job Description
About the role
Edwards Chrysler Dodge Jeep Ram at Village Pointe in Omaha, NE is looking for an enthusiastic Business Development Representative to join the growing dealership's service department. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential service leads, booking appointments for the service department, and acting as a first point of contact for customers. Previous call center experience is highly preferred.
- Schedule: M-F 8am-5pm and a rotating Saturday
- Compensation: Starting at $19.00 per hour + bonuses + benefits
Responsibilities
- Answering incoming phone calls and online inquiries
- Logging customer details and comments in our system
- Scheduling appointments and following up with any "no show" customers
- Maintaining thorough, up-to-date knowledge of our products
- Adhering to all company policies and procedures
- Maintaining contact with customers to ensure they are happy with our service
- Ensuring potential customers are aware of any promotions
- Assisting with various other tasks at the dealership
Requirements
- Previous call center experience.
- Excellent communication skills and high attention to detail
- Professional appearance and strong work ethic
- Must have at least a high school diploma/GED
- Demonstrated superior customer service skills
Edwards Auto Group
Coordinate incoming service requests, find potential leads, book appointments, and serve as the first point of contact for customers.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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