Customer Service Representative | Automotive
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Job Description
We are looking for a detail-oriented Service Appointment Coordinator to assist customers via live phone calls. The ideal candidate excels in communication, real-time problem solving, and customer satisfaction. You will handle inquiries, provide accurate product and service information, and ensure a positive experience focused on scheduling service appointments in our dealership service departments.
Key responsibilities:
- Respond promptly to inquiries
- Troubleshoot and resolve customer concerns
- Maintain professionalism and friendliness
- Collaborate with departments to improve satisfaction
- Meet KPIs and provide management reports
Requirements: High school diploma, customer service experience preferred, excellent communication skills.
Benefits: Competitive pay, 401k matching, health insurance, employee discounts on vehicles and services, and the chance to be part of a meaningful mission raising millions for cancer research.
Join AutoNation, a diverse and inclusive leader in automotive retail, and make a positive impact both at work and in the community.
AutoNation, Inc.
🚗 Join AutoNation as a Customer Service Representative and help create exceptional experiences for automotive customers! Enjoy competitive pay, great benefits including health and dental insurance, vehicle purchase discounts, and contribute to a powerful mission supporting cancer research. Perfect for those with customer service experience seeking a rewarding career in a supportive, inclusive workplace. Apply today and drive your career forward! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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