Are you an experienced automotive mechanic ready to trade in your tools for a new kind of challenge? This is your opportunity to transition from the shop floor to a dynamic office environment where your mechanical expertise will drive real impact.

As a Mechanical Claims Specialist, you'll use your deep understanding of vehicle systems to evaluate and process mechanical claims, helping customers and dealerships navigate repairs with confidence. Say goodbye to the physical demands of the garage and hello to a modern workspace, competitive benefits, and a clear path for career growth.

What You'll Do:

• Use your hands-on automotive knowledge to assess, investigate, and process mechanical claims accurately and efficiently.
• Communicate with dealerships and vehicle owners via phone and email to resolve claim-related inquiries and provide expert guidance.
• Explain claim decisions clearly and compassionately, ensuring a positive customer experience.
• Guide customers through the claims process, helping them understand next steps for repair approvals and warranty coverage.
• Maintain detailed electronic records and follow established procedures to ensure compliance and consistency.
• Collaborate with peers and leadership to uphold a reputation for integrity, fairness, and excellence.