Automotive Service Advisor
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Job Overview
Join our dynamic team as an Automotive Service Advisor where you'll have the opportunity to enhance customer experiences by upselling warranties on new car purchases. Excel in supporting agents, clients, and customers by efficiently adjudicating claims, updating claims status, and adeptly resolving or escalating customer issues.
Responsibilities
- Handle claims-related calls, adhering to work schedules and defined performance metrics.
- Oversee car inspections in cases of claims involving large amounts or potential fraud.
- Show expertise in claims procedures and contractual terms, proactively informing supervisors of suspected fraud.
- Engage fully in training to continually improve your knowledge and performance.
Requirements
- Education: High School Diploma or equivalent.
- Experience: 3+ years in the Automotive Service Industry (e.g., Technician/Mechanic, Service Advisor, Parts Advisor).
- Skills: Strong technical and mechanical automotive knowledge.
- Others: Ability to pass a background check.
? Accelerate your career as an Automotive Service Advisor! With 3+ years of industry experience, you'll support our agents and clients by expertly adjudicating claims and identifying customer needs. Showcase your strong technical skills in a role that values education and training. Join a team dedicated to improving the vehicle ownership experience with comprehensive warranty solutions. Don't miss this rewarding opportunity to grow within an excelling company! ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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