Are you an experienced leader in the automotive service industry looking for your next career opportunity? A&D Repair Inc., a trusted name in the greater Lansing area, is seeking a dynamic Service Manager to guide our team, ensure operational excellence, and maintain our long-standing commitment to quality service. If you’re passionate about team leadership, customer satisfaction, and making an impact in your community, we want to hear from you!

What You'll Do:

• Leading & Mentoring: Manage and motivate a team of skilled technicians, ensuring they have the tools and support they need to succeed.
• Performance Management: Drive department performance and implement strategies that improve efficiency and customer satisfaction.
• Customer Relations: Maintain a focus on delivering exceptional customer service and creating long-lasting relationships with clients.
• Safety & Compliance: Uphold high standards of safety, ensuring that all operations comply with relevant regulations and company policies.
• Problem-Solving: Troubleshoot and resolve service issues promptly, ensuring that we maintain the high quality our customers expect.

What We’re Looking For:

• Proven Experience: At least 3-5 years in an automotive service management role with a track record of leading successful teams.
• Strong Leadership Skills: The ability to lead by example, motivate others, and drive results in a fast-paced environment.
• Excellent Communication: You must be able to interact effectively with both customers and team members, ensuring clear expectations and fostering a collaborative environment.
• Problem-Solving Ability: Comfort in addressing complex challenges and providing solutions that align with our standards and customer needs.