Claims Automotive Team Manager (Providence)
$120,300
Join our team as a Claims Automotive Team Manager where you will lead a dynamic team within the claims unit. Your role is pivotal in maintaining compliance with regulatory requirements and ensuring superior customer service. Responsibilities include mentoring staff, managing claims activities, and fostering an environment of growth and development. You'll have the chance to make impactful decisions and steer your team towards success while staying at the forefront of industry practices.
Responsibilities:
- Regular quality review of claim files and performance evaluation of Claims Reps.
- Provide timely coaching and feedback to team members.
- Resolve customer service issues and enhance customer satisfaction.
- Lead recruitment and identify training needs for effective succession planning.
- Stay informed on industry developments and best practices.
- Participate in strategic committees and projects.
Qualifications:
- Bachelor's degree or equivalent experience preferred.
- Required: 4-6 years in Automotive Claims handling.
- Preferred: 1-3 years in a supervisory role.
- Strong communication and leadership skills.
- Valid Driver's License required.
Benefits:
- Comprehensive health, dental, and vision coverage.
- 401(K) savings plan with company match and pension.
- Tuition assistance and PTO for volunteering.
- Wellness program and various employee discounts.
Become part of Auto Club Enterprises as a Claims Automotive Team Manager, leading a skilled team while ensuring compliance and high standards in customer service. With competitive pay ranging from $90,400 to $120,300, and a robust benefits package including health coverage, 401(K) with company match, and tuition assistance, this role supports growth and professional satisfaction. Join a diverse team that has maintained a prestigious reputation since 1902. ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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