Teleperformance USA
Teleperformance USA

Remote - Automotive Customer Service Representative

Salary

Apply with your own terms

Job status
Permanent
Location
Teleperformance USA
Tampa, FL
Workplace
On site
Job description

About TP

TP is a global, digital business services company focused on delivering advanced, digitally powered services to streamline business operations for top brands worldwide. With over 500,000 passionate team members speaking 300+ languages, we are dedicated to being a positive force in our communities, client relationships, and environmental conservation.

Benefits of working with TP:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k, and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Your Responsibilities

  • Connect with customers via phone, email, chat, or social media to address their concerns.
  • Calmly resolve and de-escalate issues as needed.
  • Provide assistance and process payments when necessary.
  • Track call-related information for auditing and reporting purposes.
  • Offer feedback on call issues and upsell if required.

Qualifications:

  • High School Diploma or equivalent.
  • Minimum of 6 months in customer service experience.
  • Ability to type at least 25 words per minute.
  • Comfort with desktop computer systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Work from Home Requirements:

  • Internet speed: 25.0 Mbps download, 10.0 Mbps upload minimum.
  • Clean and quiet workspace.
Share this job

Join a global leader like TP and be part of an enthusiastic team that makes a difference in customer service every day. Enjoy paid training, competitive wages, and comprehensive benefits while working remotely with a supportive culture that values diversity and wellness. ?‍? Get inspired and grow your career in a company where the sky is the limit! ?

Apply for this post

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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