Automotive CS Team Lead: Performance & Growth Leader

Job opportunity

Expected salary range

Apply with your own terms

Location

Bosch Group
Fort Lauderdale, FL, United States

Workplace

On site

Job Description

Bosch Service Solutions North America LLC in Fort Lauderdale is seeking an Admin Team Leader for the Customer Service Team in the automotive sector.

About the role

You will oversee a team of service experts delivering customer assistance and emergency support via phone, ensuring operational excellence.

Responsibilities

  • Analyze performance data
  • Drive intraday actions to boost KPIs
  • Coach staff
  • Implement quality assurance processes

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Bosch Group

Bosch Group

Lead a customer service team in automotive sector at Bosch in Fort Lauderdale, focusing on performance, coaching, and quality assurance.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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