Automotive Repair Shop Store Manager

About the role

Looking to take the next step in your career with an expanding Commercial Tire company?

Advanced Tire Service is family-owned and operating since 2011! We’re a local Goodyear, Michelin, and Bridgestone Dealer. We currently have five (5) locations serving Brooksville, Ocala, Gainesville, and Lake City.

In addition to in-shop services, our TIA-certified technicians and 24/7/365 commercial tire emergency roadside technicians get the job done! From alignments, brakes and fleet inspections to tire replacements on forklifts, farm equipment, construction equipment, and tractor/trailers. We service customers from retail, commercial, fleets, to Goodyear National Accounts and Government agencies, we are the Advanced Team! Our diverse offering to our customers helps drive our success!

As a member of the location management team, the successful candidate will be responsible for providing "hands-on" overall leadership, training, safety guidance, motivation, and direction to store teammates to ensure operational objectives, store financial performance, and guest service meets or exceeds company goals, while ensuring an energetic and fun working environment for all team members.

Requirements

The ideal candidate will possess the following:

• 3-5 years’ commercial tires store operations (preferred)

• 3-5 years’ retail automotive management experience (required)

• Ability to multitask and continually prioritize a changing workload

• Strong organizational skills and attention to detail

• An aggressive and competitive nature to drive service goals

• Superior communication skills – including listening and speaking/writing

• Proficient in automotive repair and maintenance procedures

• Excellent customer service skills to build rapport with customers and address their needs

• Sales experience to promote additional services or products to customers

• Ability to effectively manage a team and delegate tasks accordingly

• Cash handling experience for processing payments and managing financial transactions

• Work Days: Monday to Friday

• Experience: Heavy Duty Semi Truck Commercial Tire: 3 years (Preferred)

• Experience: Automotive Shop Service Manager: 3 years (Required)

• Language: English (Required)

• License/Certification: Florida Drivers License (Required)

Responsibilities

Duties Include, but not limited:

• Establishing one-on-one customer relations with current and future customers
• Oversee the daily operations of the store; all departments.
• Provide exceptional customer service by addressing inquiries and resolving issues
• Ensure efficient workflow and timely completion of service orders
• Assist service department in generating tire/service quotes, ordering parts/tires, receiving parts/tires into our point-of-sale system, fielding a host of daily business-related phone calls, sell needed jobs, follow through on all customer and shop related tasks, etc.; as needed.
• Develop and implement strategies to increase service department revenue
• Monitor and maintain inventory levels of parts and supplies
• Collaborate with sales team to identify opportunities for upselling and cross-selling
• Involved in monthly inventory counts
• Recruit, recognize and retain talented teammates. Monitor the performance of all staff and provide leadership and coaching as well as ensure that all employees have the required training for their position
• Demonstrate a great ability to lead, develop, and inspire others to achieve success
• Meet or exceed performance targets by understanding and following company strategies
• Professionally addresses employee’s needs and resolves issues
• Handles discipline of employees as needed and in accordance with company policy
• Stay up-to-date with industry trends and advancements in automotive technology
• Ensure compliance with safety regulations and company policies

Advanced Tire Service is family-owned and operating since 2011! We’re a local Goodyear, Michelin, and Bridgestone Dealer. We currently have five (5) locations serving Brooksville, Ocala, Gainesville, and Lake City.

Our mechanic shop provides quality repairs and services on numerous vehicle types. Whether a passenger car, medium duty truck, or semi-truck, our mechanics strive to ensure that all vehicles will be performing at its best before leaving one of our service bays. In addition to in-shop services, our TIA-certified technicians and 24/7/365 commercial tire emergency roadside technicians get the job done! From fleet inspections, new tires, Goodyear retreading, farm equipment, construction equipment, tractor/trailers, to Goodyear National Accounts and Government pricing, we are the Advanced Team! Our diverse offering to our customers helps drive our success!

Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results.

Advanced Tire Service is family-owned and operating since 2011! We’re a local Goodyear, Michelin, and Bridgestone Dealer. We currently have five (5) locations serving Brooksville, Ocala, Gainesville, and Lake City.

Our mechanic shop provides quality repairs and services on numerous vehicle types. Whether a passenger car, medium duty truck, or semi-truck, our mechanics strive to ensure that all vehicles will be performing at its best before leaving one of our service bays. In addition to in-shop services, our TIA-certified technicians and 24/7/365 commercial tire emergency roadside technicians get the job done! From fleet inspections, new tires, Goodyear retreading, farm equipment, construction equipment, tractor/trailers, to Goodyear National Accounts and Government pricing, we are the Advanced Team! Our diverse offering to our customers helps drive our success!

Our team proudly provides the very best tire and auto service. We are dedicated to giving all our customers professional service and superior results.