Automotive Service Advisor

About the role

At Sir Walter Chevrolet, we don’t just service vehicles—we build long-term customer relationships and high-performing careers. Family-owned and operated since 1928, we’ve built a reputation in the Raleigh market for delivering a high-volume, customer-first service experience. With a brand-new service drive, state-of-the-art equipment, and a growing customer base, we are looking for a driven, performance-minded Service Advisor ready to maximize their earning potential. If you’re the type who thrives in a fast-paced environment, takes ownership of your numbers, and knows how to convert opportunities into revenue—this is where you want to be.

What You Can Expect

• Top-Tier Pay Plan – $100K+ Income Potential
• Weekly Pay + Monthly Performance Bonuses
• Demo Allowance ($300 monthly)
• Company-Provided iPhone
• High Traffic / High Volume Service Drive (No shortage of opportunity)

Why Top Advisors Choose Us

• Brand New, State-of-the-Art Service Drive
• New Detail Facility
• Work alongside ASE Master Certified & World-Class Technicians
• Strong leadership focused on growth, performance, and accountability
• Established customer base = consistent RO opportunities

Benefits

• Full Benefits Package
• Medical, Dental, & Vision Insurance
• Life Insurance
• 401(k)
• Paid Vacation & PTO
• Paid Holidays
• Employee Discounts (Parts & Service)
• Family Events & Team Culture

Responsibilities

• Manage a high-volume service drive lane, ensuring customers receive prompt, professional service
• Take full ownership of the customer experience from write-up to delivery
• Maximize every RO opportunity through proper inspection review and service recommendations
• Communicate effectively with technicians to ensure efficient workflow and accurate timelines
• Maintain strong follow-up and relationship-building with customers
• Consistently hit and exceed performance metrics (hours per RO, ELR, etc.)

Requirements

• Proven experience as an Automotive Service Advisor / Consultant / Writer
• Dealership experience preferred (GM experience is a plus—but not required)
• Strong understanding of automotive maintenance and repair
• Ability to sell service recommendations with confidence and integrity
• Excellent communication and relationship-building skills
• Highly organized with strong time management
• Thrives in a fast-paced, high-volume environment
• Professional appearance and demeanor
• Valid driver’s license with clean driving record
• Willing to pass background check and drug screening

The Bottom Line

This is not an entry-level role. This is for someone who wants to:

• Make real money
• Work in a high-opportunity environment
• Be part of a dealership that is investing in its future

If you’re average, this won’t be the right fit. If you’re driven, competitive, and ready to capitalize on opportunity—we want to talk.