Automotive Service Manager

About the role

Lead an independent repair business with experienced technicians, modern systems and direct support from ownership.

Accurate Auto Group is looking for an experienced, professional Automotive Service Manager who knows how to lead people, improve shop performance and create an exceptional culture that delivers excellent customer experiences.

This is an opportunity to earn $125,000–$175,000+ annually while working a Monday–Friday schedule with no weekends.

You will not be expected to fix every problem on your own. You will have the support, systems and authority needed to lead your team, make improvements and help the business grow.

As the Service Manager, you will lead the daily performance of the shop and create a culture where customers and employees feel respected, supported and confident.

You will receive support from ownership, recruiting, accounting, marketing and company leadership. You will also have the opportunity to make meaningful decisions that improve the performance and culture of your shop.

Build Your Career in Kingman, Arizona

Enjoy small-town living with big outdoor adventures! Kingman offers:

• Year-round sunshine and outdoor recreation
• Miles of off-road trails, hiking, and camping
• Easy access to Las Vegas, Lake Havasu, and the Grand Canyon
• Shorter commutes and less traffic
• Affordable living and family-friendly neighborhoods
• A relaxed pace of life with weekends free to explore

Build your career while enjoying life outside the shop!

Relocation assistance may be available for the right candidate.

About Accurate Auto Group

Accurate Auto Group has served Western Arizona drivers since 2006.

Our people, reputation and operating systems have helped us earn a 4.9-star Google rating with more than 670 reviews. We currently service approximately 300 vehicles each month and need another strong leader to help us keep up with demand.

Our mission is simple:

• Fix cars.
• Take care of people.
• Create a culture where customers and employees can thrive.

We are not looking for someone to simply maintain the day-to-day.

We are looking for a leader who wants to develop people, improve performance and help build the next chapter of Accurate Auto Group.

Responsibilities

• Lead, coach and develop service advisors and technicians
• Oversee the customer experience from check-in through vehicle delivery
• Manage scheduling and workflow to maximize productivity
• Build and review accurate repair estimates
• Communicate repair recommendations clearly and professionally
• Monitor shop performance, sales, productivity and other key performance indicators
• Help the team achieve clearly defined operational and financial goals
• Address customer concerns with confidence and professionalism
• Recruit, train and retain high-performing team members
• Hold employees accountable while maintaining a positive, team-first culture
• Identify opportunities to improve systems, communication and efficiency
• Maintain high standards for quality, organization and customer service

What Success Looks Like

A successful Service Manager at Accurate Auto Care:

• Builds trust with employees and customers
• Understands the numbers behind a successful repair shop
• Keeps workflow organized and the team moving forward
• Coaches employees instead of simply managing problems
• Addresses difficult situations directly and professionally
• Creates accountability without unnecessary drama
• Takes ownership and looks for solutions
• Balances customer care with strong business performance
• Sets a high standard and leads by example

Requirements

• Five or more years of automotive service management or related leadership experience
• Proven experience leading a high-performing automotive team
• Strong understanding of automotive repair-shop operations
• Experience managing workflow, scheduling and productivity
• Ability to build estimates and explain repairs to customers
• Familiarity with shop-management software and modern service processes
• Strong leadership, coaching and communication skills
• High level of integrity, professionalism and accountability
• Positive, solutions-focused approach
• Valid driver’s license
• ASE certifications and previous independent repair-shop experience are preferred but not required.

Benefits

• Expected annual compensation of $125,000–$175,000+, based on experience and performance
• Monday–Friday schedule
• No weekends
• Medical, dental and vision insurance, 75% of employee premium is company paid
• 401(k) with 3% company match
• Paid holidays and Paid Time Off
• Relocation assistance available for the right candidate
• Established customer base and consistent workflow
• Experienced technicians who take pride in their work
• Modern shop-management systems and technology
• Clean, organized and professional facilities
• Direct support from company ownership and leadership
• Opportunities for continued leadership and career growth
• Marketing and recruiting budget
• Family-owned company with a Strong Reputation in the community

Full compensation details, including performance expectations and incentive opportunities, will be discussed during a confidential conversation.