Automotive Store Manager

About the role

Bob's Main Street Auto & Towing is looking for a motivated, experienced Automotive Store Manager to help lead our Decorah Road location. We are a family-owned and operated business that takes pride in providing honest, quality automotive service while building lasting relationships with our customers and employees. With multiple locations and a growing team, we're looking for someone who wants to take ownership of their store, lead by example, and help us continue growing. This is a hands-on leadership position. We're looking for someone who has a strong automotive background, enjoys working with people, and isn't afraid to jump in and help wherever needed.

Responsibilities

• Oversee daily shop operations to keep work moving efficiently and customers satisfied.
• Lead, coach, and support technicians and service advisors.
• Help service advisors with customer communication, repair recommendations, and workflow.
• Monitor shop performance, productivity, sales, and profitability goals.
• Hold employees accountable while creating a positive, team-focused work environment.
• Work closely with company leadership to identify opportunities for improvement and growth.
• Ensure our customers receive honest, professional, and high-quality service.

Requirements

• Strong automotive repair and industry experience.
• Previous leadership or management experience preferred.
• Ability to troubleshoot complex vehicle concerns and support technicians.
• Strong communication, organization, and problem-solving skills.
• Someone who leads by example and isn't afraid to get their hands dirty.
• A positive attitude and a willingness to take ownership of the store's success.
• Commitment to customer satisfaction, teamwork, and accountability.
• Follow all safety procedures and use provided safety equipment.
• Adapt to change with a positive, high-energy mindset.
• Commit to continuous learning and personal development.

Benefits

• Growth professionally and personally.
• Accountability: We do what we say we'll do.
• Integrity: With customers and each other.
• Transparency: No games, no guesswork.
• We believe great work happens when people are supported, respected, and balanced.
• No nights or weekends: Your time matters. We protect work-life balance so you can be present at work and at home.
• Competitive pay: Based on experience.
• Monthly performance bonuses: When the shop succeeds, you share in that success.
• Benefits valued at approximately $5.50 additional per hour: Medical, dental, vision, life, and short- & long-term disability coverage after 30 days.
• Paid time off with yearly increases: PTO starts after just 90 days and grows over time.
• Paid holidays even when they fall on weekends: Important days are meant to be spent with family.
• 401(k) with 4% company match: We invest in your future, not just your output.
• Paid training, certifications & continued education: We support long-term career growth, not burnout.