Client Partner – Automotive/Manufacturing

About the role

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward, always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Are you ready to take on an exciting challenge as a Client Partner with Kyndryl? We're looking for an individual who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. This position is about more than maintaining the status quo. As a Client Partner, you'll drive proactive account growth. You'll focus on selling new offerings and minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You'll be responsible for developing and executing account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. By identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.

Collaboration is key, and as a Client Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect, from the initial prospecting stage to closing deals and beyond. You'll lead one or more Portfolio or Strategic accounts and generate new opportunities and expand existing work into larger scopes and new capabilities. By building a go-to-market pipeline with our partners, you'll join forces to pursue new deals. With your knowledge of external best practices, you'll understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide solutions that position Kyndryl in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are successful. You'll ensure account compliance and maintain a strong reputation.

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19. However, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Responsibilities

• Create, maintain, and develop customer connections and trusted relationships with top-level executives.
• Drive proactive account growth by selling new offerings and minimizing erosion in renewals.
• Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts.
• Identify and qualify new opportunities, build relationships with key decision-makers, and deliver tailor-made solutions to meet each customer's needs.
• Work closely with other sales team members on account management, from prospecting to closing deals and beyond.
• Lead one or more Portfolio or Strategic accounts.
• Generate new opportunities and expand existing work into larger scopes and new capabilities.
• Build a go-to-market pipeline with partners and pursue new deals.
• Apply knowledge of external best practices and how they can impact customers, and provide solutions for the market.
• Own the account P&L, take charge of customer satisfaction and success, and ensure account compliance.

Requirements

You're good at what you do and possess the required experience to prove it. Equally important, you have a growth mindset and are keen to drive your own personal and professional development. You are customer-focused and prioritize customer success in your work. Finally, you're open and borderless, and naturally inclusive in how you work with others.

• Deep knowledge of business technology trends within the Automotive/Manufacturing industries, OEMs, supply chain and best practices.
• 10+ years of experience managing sales process end-to-end
• 5+ years' experience running account P&L
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers
• Preferred: Bachelor's degree or Master's degree
• Preferred: Sales experience in technical solutions

Applications will be accepted on a rolling basis.

Diversity is a whole lot more than what we look like or where we come from; it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Our Kyndryl Inclusion Networks are one of many ways we create a workplace where all Kyndryls can find and provide support and advice. Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Benefits

The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: California: $175,080 to $343,920 Colorado: $159,240 to $286,560 New York City: $191,040 to $343,920 Washington: $175,080 to $315,240 Washington DC: $175,080 to $315,240

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.