Cosmetic Reconditioning Associate II

About the role

As a Cosmetic Reconditioning Associate II at CarMax, you'll play a vital role in delivering best-in-class vehicles to our customers. You will perform cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch-up, wet sanding, and buffing. Your work ensures every CarMax vehicle meets our high standards for quality and appearance, helping customers feel confident in their purchase.

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future– for our company, our customers, and the communities we call home.

Responsibilities

• Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality.
• Perform advanced cosmetic repairs including paint touch-up, wet sanding, and buffing to restore vehicles to CarMax standards.
• Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
• Identify defects and determine the best repair methods for optimal results.
• Support auction preparation and assist with vehicle movement on and off the lot.
• Deliver exceptional customer service, collaborate with team members to achieve goals, support auction preparation, and assist with vehicle movement on and off the lot.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Requirements

• Completion of all CarMax training programs, including online and hands-on modules.
• Ability to read, interpret, and record data accurately for inventory and quality control.
• Skilled in performing multiple tasks in a fast-paced environment while maintaining attention to detail.
• Capable of lifting up to 50 lbs and performing manual tasks for extended periods.
• Strong communication skills for interacting with customers and team members.
• Willingness to work in indoor and outdoor conditions, including inclement weather.

Benefits

The hourly rate for this position is: $24.24 - $24.24

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.