Finance and Insurance Manager

About the role

A major automotive retailer is seeking an experienced Finance and Insurance Manager for its import stores in Orlando, FL. The ideal candidate must have an impeccable reputation and a commitment to customer service at the highest level. The Finance and Insurance Manager coordinates all activities related to finance and insurance for valued customers, including helping customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products.

Responsibilities

• Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
• Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law.
• Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures.
• Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs.
• Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs.
• Is able to structure deals for maximum profitability.
• Maintains Customer Satisfaction scores at or above company standards.
• Understands and complies with all federal, state, and local regulations.
• Performs other duties as assigned.

Requirements

• A proven track record of more than 2 years working in a dealership as a Finance/Insurance Manager.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Strong and confident personality.
• Highly professional and dependable.
• Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• Strong math skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Finance / Insurance Manager: 2 years (Required).
• Automotive Retail: 5 years (Required).
• Location: Orlando, FL.
• Work Location: In person.
• Job Type: Full-time.

Benefits

• Competitive pay structure and ongoing training and development.
• Paid vacation.
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance.
• 401(k) retirement savings plan.
• Great location providing plenty of floor traffic.
• Professional working environment.
• Employee assistance program.
• Employee discount.
• Health insurance.
• Health savings account.
• Vision insurance.