Automotive Assistant & Service Managers

Pep Boys is now part of the Mavis Tire family and is growing its team in Queens, New York. The company is looking for experienced, full-time Automotive Assistant Managers and Service Managers to join the automotive service, repair, and tire sales centers in the Jamaica, NY area.

About the role

Assistant Manager Position

As an Assistant Manager, you will support the Store Manager with daily operations of the store while developing leadership skills. Responsibilities include:

• Supporting efficient, safe, and effective store operations
• Scheduling and coordinating mechanics and technicians
• Managing outside orders and service workflow
• Ensuring quality and timely completion of customer vehicles
• Helping enforce company policies, procedures, and safety standards
• Supporting the team in delivering an excellent customer experience

Service Manager Position

As a Service Manager, you will combine automotive knowledge, customer service, and sales skills to assist customers and keep service operations efficient. Responsibilities include:

• Assisting customers with tire selections and automotive service needs
• Recommending necessary undercar repairs and maintenance
• Coordinating the workflow of mechanics and technicians
• Staging and monitoring vehicle repair and maintenance work
• Communicating repair recommendations and services clearly to customers
• Supporting sales initiatives while delivering excellent customer service
• Ensuring repairs and services are completed accurately and on time

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• A stable, team-oriented work environment
• Opportunities for career growth and advancement

Requirements

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or equivalent education and experience
• Have strong customer service and communication skills
• Be comfortable working in a fast-paced, team-oriented environment

Additional Information

NYS Licensed Inspector Bonus

• New hires with a valid New York State Inspector License may be eligible for a one-time $250 Licensed Inspector Bonus.
• Mavis supports eligible Assistant and Service Managers in obtaining the NYS Inspector License by covering training, testing, and licensing fees, subject to company policy.