Automotive Assistant & Service Managers

Pep Boys, now part of the Mavis Tire family, is expanding its team!

About the role

We're looking for experienced, full-time automotive assistant managers and service managers to join team Mavis at our automotive service, repair, and tire sales centers in the Staten Island, NY area.

As part of the Mavis family, you'll join the nation's largest automotive service organization, with more than 4,000 locations and opportunities to grow your career.

About the Assistant Manager Position

As an assistant manager, you'll support the store manager with day-to-day operations of the location while developing skills needed to become a future Mavis leader.

Responsibilities

• Supporting efficient, safe, and effective store operations
• Scheduling and coordinating mechanics and technicians
• Managing outside orders and service workflow
• Ensuring quality and timely completion of customer vehicles
• Helping enforce company policies, procedures, and safety standards
• Supporting the team in delivering an excellent customer experience

About the Service Manager Position

As a service manager, you'll combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently.

Responsibilities

• Assisting customers with tire selections and automotive service needs
• Recommending necessary undercar repairs and maintenance
• Coordinating workflow of mechanics and technicians
• Staging and monitoring vehicle repair and maintenance work
• Communicating repair recommendations and services clearly to customers
• Supporting sales initiatives while delivering excellent customer service
• Ensuring repairs and services are completed accurately and on time

NYS Licensed Inspector Bonus

• Newly hired automotive assistant managers and service managers holding a valid New York state inspector license may be eligible for a one-time $250 licensed inspector bonus.
• Mavis supports eligible assistant managers and service managers in obtaining their NYS inspector license by covering the cost of required training, testing, and licensing fees, subject to company policy.

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• A stable, team-oriented work environment
• Opportunities for career growth and advancement

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• At least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience
• Strong customer service and communication skills
• Comfortable working in a fast-paced, team-oriented environment