Automotive Assistant & Service Managers

Pep Boys is now part of the Mavis Tire family, and we are growing our team! We are looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at our automotive service, repair, and tire sales centers in the Bayside, NY area.

About the role

Assistant Manager Position

As an Assistant Manager, you'll support the Store Manager with day-to-day operations of the location while developing skills needed to become a future Mavis leader.

Service Manager Position

As a Service Manager, you'll combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently.

Responsibilities

Assistant Manager Responsibilities

• Support efficient, safe, and effective store operations
• Schedule and coordinate Mechanics and Technicians
• Manage outside orders and service workflow
• Ensure quality and timely completion of customer vehicles
• Help enforce company policies, procedures, and safety standards
• Support the team in delivering an excellent customer experience

Service Manager Responsibilities

• Assist customers with tire selections and automotive service needs
• Recommend necessary undercar repairs and maintenance
• Coordinate the workflow of Mechanics and Technicians
• Stage and monitor vehicle repair and maintenance work
• Communicate repair recommendations and services clearly to customers
• Support sales initiatives while delivering excellent customer service
• Ensure repairs and services are completed accurately and on time

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• Stable, team-oriented work environment
• Opportunities for career growth and advancement

Requirements

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience
• Have strong customer service and communication skills
• Be comfortable working in a fast-paced, team-oriented environment