Automotive Assistant & Service Managers

Pep Boys is now part of the Mavis Tire family and is growing its team. They are looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at automotive service, repair, and tire sales centers in the Jersey City, NJ area.

About the role

Assistant Manager Position

As an Assistant Manager, you will support the Store Manager with the day-to-day operations of the location while developing skills needed to become a future Mavis leader.

Responsibilities include:

• Supporting efficient, safe, and effective store operations
• Scheduling and coordinating Mechanics and Technicians
• Managing outside orders and service workflow
• Ensuring quality and timely completion of customer vehicles
• Helping enforce company policies, procedures, and safety standards
• Supporting the team in delivering an excellent customer experience

Service Manager Position

As a Service Manager, you will combine automotive knowledge, customer service, and sales skills to assist customers while keeping the service operation efficient.

Responsibilities include:

• Assisting customers with tire selections and automotive service needs
• Recommending necessary undercar repairs and maintenance
• Coordinating the workflow of Mechanics and Technicians
• Staging and monitoring vehicle repair and maintenance work
• Communicating repair recommendations and services clearly to customers
• Supporting sales initiatives while delivering excellent customer service
• Ensuring repairs and services are completed accurately and on time

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• A stable, team-oriented work environment
• Opportunities for career growth and advancement

Requirements

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience
• Have strong customer service and communication skills
• Be comfortable working in a fast-paced, team-oriented environment