Automotive Service Director

About the role

The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. The role is located at Napleton Mid Rivers Chrysler Dodge Jeep Ram Fiat in St. Peters, Missouri. The Automotive Service Director is the leader of the Service Department within Napletons dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating exceptional service experiences for our customers.

Take advantage of this rare opportunity to join one of the countrys largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

The company is listed as Napletons Arlington Heights Chrysler Dodge Jeep Ram.

Benefits

• Potential pay range of $200,000-$300,000 per year. This includes incentive-based pay, so your skills and efforts drive your income
• Relocation assistance
• Family Owned and Operated 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Responsibilities

• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience
• Engaging and motivating the team to achieve key goals and performance expectations following Napletons processes
• Attracting, developing, and retaining the very best talent for the Service Department.
• Creating an exceptional customer experience to drive customer loyalty
• Ensuring the Service area is customer-ready with proper displays and information
• Managing the business in accordance with Napleton and the manufacturer requirements and processes
• Analyzing the business to determine opportunities and developing action plans to improve performance
• Driving the business through day to day involvement in the operations

Requirements

• High School Diploma or equivalent.
• Automotive Service Management experience
• Ability to set and achieve targeted goals
• Ability to attract, develop, and retain talent.
• Experience and desire to work with technology
• Valid Drivers License and have and maintain an acceptable driving record.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy