Automotive Store Manager

About the role

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair, utilizing expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiencies and profit/loss accountability. The manager promotes customer satisfaction, retention, and growth of existing and new business. In addition, the Store Manager oversees overall operations in terms of cost control, inventory management, environmental compliance and, most importantly, safety. The manager provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale and growth initiatives. The ideal candidate has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience and exceptional interpersonal skills.

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening to and consulting with customers
• Follow up with customers about services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations, build computerized repair orders and source parts
• Deliver and discuss pricing estimates with customers, as well as promote shop service specials
• Lead, manage and train the team while keeping in tune with the company's vision, purpose, core values and employee creed
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians' inspections, diagnosis and repair of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Be responsible for any inventory losses
• Oversee the overall cleanliness and organization of the facility, including environmental compliance
• Handle employee payroll, record keeping of hours and scheduling
• Update and submit daily sales reports to Corporate

Requirements

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license