Koons Ford Automotive Sales Advisor

About the role

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor at Koons Falls Church Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers who inquire about a vehicle advertised online, using phone and email. The Sales Consultant works with customers who visit the store directly, taking them through the initial buying process through to the final sale.

Responsibilities

• Contact and communicate with customers to identify needs using the Asbury selling process.
• Build rapport with customers to build a base of referrals and establish a customer network.
• Answer internet leads within the store's required time and email product information with pricing.
• Answer sales phone calls and set appointments for customers.
• Confirm appointments.
• Make outbound phone calls to follow up with customers on inquiries, after the sale, and for repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Work with the customer from start to finish throughout the buying process.

Requirements

• Must have motivation to be successful.
• Exhibit great customer service skills.
• Must be able to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience utilizing and maintaining a customer relations management database.
• Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus.
• Maintain professional business attire and appearance.
• Bilingual is always a plus.
• Self-motivated and a team player.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.
• Must be able to pass pre-employment screenings (background and drug test).

Benefits

Pay and Recognition:

• Weekly pay.
• From $100,000+.
• Paid holidays and paid time off.
• Paid training.
• Stock Awards (select management and front-line team members eligible).

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans.
• Up to 12 weeks paid pregnancy leave (disability leave).
• Paid Parental Leave.
• Health savings.
• Flex spending accounts (tax-free).
• Short-term and Long-term disability plans.
• Life Insurance (Whole Life and Term).
• 401k with company match.
• Pet Insurance.

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.

Additional advantages:

• TechnicianStudent loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Opportunities to join our community service initiatives, which includes paid volunteer hours.
• Employee referral program with bonus opportunities.