PEP BOYS / Mavis Tire - Automotive Assistant & Service Managers

Competitive weekly pay + weekly incentive compensation | Full-time | Career growth opportunities

Pep Boys is now part of the Mavis Tire family and we are growing our team! We are looking for experienced, full-time Automotive Assistant Managers and Service Managers to join the Team Mavis at our automotive service, repair, and tire sales centers in the Cicero, NY area.

About the role

As an Assistant Manager, you will support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader. Responsibilities include supporting efficient, safe, and effective store operations, scheduling and coordinating mechanics and technicians, managing outside orders and service workflow, ensuring quality and timely completion of customer vehicles, helping enforce company policies, procedures, and safety standards, and supporting the team in delivering an excellent customer experience.

As a Service Manager, you will combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently. Responsibilities include assisting customers with tire selections and automotive service needs, recommending necessary undercar repairs and maintenance, coordinating the workflow of mechanics and technicians, staging and monitoring vehicle repair and maintenance work, communicating repair recommendations and services clearly to customers, supporting sales initiatives while delivering excellent customer service, and ensuring repairs and services are completed accurately and on time.

NYS Licensed Inspector Bonus

Newly hired Automotive Assistant Managers and Service Managers who hold a valid New York State Inspector License may be eligible for a one-time $250 Licensed Inspector Bonus. Mavis also supports eligible Assistant Managers and Service Managers in obtaining their license by covering the cost of required training, testing, and licensing fees, subject to company policy.

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• Stable, team-oriented work environment
• Opportunities for career growth and advancement

Requirements

To be eligible for an Automotive Assistant Manager or Service Manager position, you must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience
• Have strong customer service and communication skills
• Be comfortable working in a fast-paced, team-oriented environment