Automotive Assistant & Service Managers

Pep Boys is now part of the Mavis Tire family, growing our team in the Franklin Square, NY area. We are looking for full-time experienced Automotive Assistant Managers and Service Managers to join our automotive service, repair, and tire sales centers.

About the role

Assistant Manager Position

As an Assistant Manager, you will support the Store Manager with day-to-day operations and develop skills to become a future Mavis leader.

Service Manager Position

As a Service Manager, you will combine automotive knowledge, customer service, and sales skills to assist customers and keep operations efficient.

Responsibilities

Assistant Manager

• Support efficient, safe, and effective store operations
• Schedule and coordinate mechanics and technicians
• Manage outside orders and service workflow
• Ensure quality and timely completion of customer vehicles
• Help enforce company policies, procedures, and safety standards
• Support the team in delivering excellent customer experience

Service Manager

• Assist customers with tire selections and automotive service needs
• Recommend necessary undercar repairs and maintenance
• Coordinate workflow of mechanics and technicians
• Stage and monitor vehicle repair and maintenance work
• Communicate repair recommendations and services clearly to customers
• Support sales initiatives while delivering excellent customer service
• Ensure repairs and services are completed accurately and on time

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacation, PTO, and holidays
• Life insurance
• On-the-job training and development
• Stable, team-oriented work environment
• Opportunities for career growth and advancement

NYS Licensed Inspector Bonus

• Eligible new hires with a valid New York State Inspector License may receive a one-time $250 Licensed Inspector Bonus
• Support to obtain NYS Inspector License: covers cost of required training, testing, and licensing fees, subject to company policy

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• At least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or equivalent combination of education, training, and experience
• Strong customer service and communication skills
• Comfortable working in a fast-paced, team-oriented environment