Automotive Assistant and Service Managers

Pep Boys is now part of the Mavis Tire family, and we're growing our team! We're looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at our automotive service, repair, and tire sales centers in the Farmington Hills, MI area.

If you have automotive experience, strong customer service skills, and are ready to take the next step in your career, we want to hear from you. As part of the Mavis family, you'll join the nation's largest automotive service organization, with more than 4,000 locations and opportunities to grow your career.

About the role

As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.

As a Service Manager, you'll combine automotive knowledge, customer service, and sales skills to help customers make informed decisions about their vehicles while keeping the service operation running efficiently.

Join Pep Boys and Team Mavis and grow your automotive career with us!

Responsibilities

• Support efficient, safe, and effective store operations.
• Schedule and coordinate Mechanics and Technicians.
• Manage outside orders and service workflow.
• Ensure quality and timely completion of customer vehicles.
• Help enforce company policies, procedures, and safety standards.
• Support the team in delivering an excellent customer experience.
• Assist customers with tire selections and automotive service needs.
• Recommend necessary undercar repairs and maintenance.
• Coordinate the workflow of Mechanics and Technicians.
• Stage and monitor vehicle repair and maintenance work.
• Communicate repair recommendations and services clearly to customers.
• Support sales initiatives while delivering excellent customer service.
• Ensure repairs and services are completed accurately and on time.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the United States.
• Have at least 1 year of experience and/or training in automotive parts or tire sales, automotive repair and maintenance, or an equivalent combination of education, training, and experience.
• Have strong customer service and communication skills.
• Be comfortable working in a fast-paced, team-oriented environment.

Benefits

• Competitive weekly pay.
• Weekly incentive compensation.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Paid vacation, PTO, and holidays.
• Life insurance.
• On-the-job training and development.
• A stable, team-oriented work environment.
• Opportunities for career growth and advancement.