Senior Service Advisor

About the role

Senior Service Advisor – $1000 a Week Guaranteed for the First 90 Days! (Plus Commission & Bonuses) Virginia Tire & Auto | Northern Virginia Minimum $1000 a week guaranteed for your first 90 days

If you're an experienced automotive sales professional who loves solving problems, leading a team, and building customer trust, Virginia Tire & Auto is where you can turn your passion into a high-paying, stable, and rewarding career.

We're not just fixing cars — we're taking the stress out of car care for our customers and our employees.

Responsibilities

• Be an expert on Virginia Tire & Auto sales procedures and initiatives: Warm Welcome, Fond Farewells, Phone Process, etc.
• Have advanced knowledge of vehicle systems and be an expert on the VTA Tire Collection, tires, the VTA Credit Card and all other products and services offered and be comfortable selling them to customers.
• Document, verbally communicate and sell the recommendations provided by the Production team, specifically complex recommendations that require in-depth vehicle knowledge.
• Write estimates and order parts for services as needed.
• Be able to create and bill out all sales orders.
• Work towards achieving any company-set goals or objectives, including individual sales goals.
• Keep pace with customers, balancing multiple priorities and using good judgement to manage time.
• Build relationships with customers by communicating the status of their vehicle, promise time and provide a best-in-class customer experience.
• Be the point person for communications to and from your team.

Requirements

• Sales experience in the automotive industry
• Understanding of complex vehicle systems and how to properly diagnose vehicles and the proper repairs needed
• Help develop knowledge of Service Advisors by assisting them with selling more complex recommendations as needed
• A professional personal appearance
• Ability to become well-versed in a point of sale system and be able to troubleshoot common items
• Have and maintain a valid driver's license

Benefits

• Guaranteed $20 hour plus commission—Minimum $1,000 a week guaranteed for your first 90 days
• Low-Cost Health Insurance
• Industry best paid vacation and holidays
• Tire and auto repair discounts
• Gym Membership Reimbursement
• Affordable dental and vision insurance
• Life & short-term disability insurance
• 401(k) with company match
• Energy filled, busy shops
• Predictable Schedules
• A clean, professional work environment with a team that wants to see you succeed
• A company culture designed to support your career growth